Website Terms & Conditions

This website is operated by Knee & Sports Orthopaedics Limited, trading as Shropshire Sports Knee Clinic (“we”, “us” or “our”).

The website provides information about our private knee services, including the assessment and treatment of knee conditions, sports injuries, joint preservation surgery, patellofemoral conditions and knee replacement surgery.

By using this website, you agree to these Website Terms & Conditions.

The information provided on this website is intended for general information and education only.

It should not be regarded as a substitute for an individual medical consultation, examination, diagnosis or treatment plan. Medical conditions and appropriate treatments vary between individuals, and decisions regarding your care should be made following assessment by an appropriately qualified healthcare professional.

Information on this website should not be used to diagnose or treat a medical condition yourself or to delay seeking appropriate medical advice.

Our website may allow you to contact us or submit an enquiry regarding an appointment, knee problem or our services.

Submitting an enquiry through the website does not establish a doctor–patient relationship and does not constitute a medical consultation.

Please do not use the website enquiry form for urgent or emergency medical problems.

If you believe you are experiencing a medical emergency, seek appropriate emergency medical assistance. In the UK, this may include calling 999 or attending an Emergency Department. For urgent medical advice that is not an emergency, you may contact NHS 111 or another appropriate healthcare provider.

We aim to respond to enquiries within a reasonable period but cannot guarantee a particular response time.

Information provided on this website about consultations, investigations, treatments or surgical procedures is general in nature.

Any treatment recommendation will depend upon an individual clinical assessment and, where appropriate, examination, imaging and other investigations.

Submitting an enquiry or requesting an appointment does not guarantee that an appointment, investigation or treatment will be offered.

Where treatment is provided at an independent hospital or other healthcare facility, additional terms and conditions from that hospital or provider may apply.

Information relating to consultation fees, investigations, procedures or other costs may change from time to time.

Where applicable, patients are responsible for confirming the terms of their private medical insurance, including whether a consultation, investigation or procedure is authorised and whether any excess, shortfall or other payment is payable.

Unless specifically confirmed otherwise, information on this website should not be considered a guarantee that a particular insurer will fund a consultation or treatment.

We take reasonable care to ensure that information published on this website is accurate and up to date.

However, medicine and surgical practice continue to develop, and information may change over time. We therefore cannot guarantee that all information on the website will always be complete, current or applicable to every individual.

We may update, amend or remove website content without notice.

Any information relating to treatment outcomes, recovery, return to sport or activity is provided for general information only.

Individual outcomes vary and depend upon many factors, including the nature of the condition or injury, general health, treatment undertaken and rehabilitation.

No information on this website should be interpreted as a guarantee of a particular clinical or surgical outcome.

This website may contain links to third-party websites or resources for additional information.

These websites are operated independently of Shropshire Sports Knee Clinic. We are not responsible for their content, availability, privacy practices or accuracy.

The inclusion of a link does not necessarily constitute endorsement of the organisation, service or information concerned.

Unless otherwise stated, the written content, branding, graphics and other original material appearing on this website are owned by, or licensed to, Knee & Sports Orthopaedics Limited.

Content may be viewed or printed for personal, non-commercial use.

It must not be reproduced, republished, distributed or used commercially without prior permission, except where permitted by law.

We aim to keep the website available and functioning correctly but cannot guarantee uninterrupted or error-free access.

We may temporarily suspend, modify or withdraw parts of the website for maintenance, security or other operational reasons.

Users should take appropriate precautions when accessing websites and downloading material from the internet.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence.

Subject to applicable law, we are not responsible for loss or damage arising from reliance on general information provided on this website where that information has been used as a substitute for obtaining appropriate individual medical advice.

These Website Terms & Conditions do not affect any rights that you may have in relation to medical care or treatment provided to you.

Personal information submitted through this website will be handled in accordance with our Privacy Policy and applicable UK data protection legislation.

Please refer to the Privacy Policy for further information about how personal information submitted through the website is collected, used and protected.

We may amend these Website Terms & Conditions from time to time.

The most recent version will be published on this website, together with the date on which it was last updated.

These Website Terms & Conditions are governed by the laws of England and Wales.

Any disputes relating to the use of this website will be subject to the jurisdiction of the courts of England and Wales, subject to any rights you may have under applicable consumer law.